Privacy Policy

At Stamps Tours, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website (www.stampstours.com), book a tour, or interact with our services.

1. Information We Collect

When you interact with Stamps Tours, we may collect the following types of personal data:

• Personal Identification: Full name, email address, phone number, nationality, and passport details (for bookings).

• Booking Details: Tour selections, travel dates, group size, and preferences.

• Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via third-party payment processors).

• Technical Data: IP address, browser type, device information, referral source, and location data (via cookies and analytics tools).

• Communication Records: Any messages, emails, inquiries, or reviews you send us.

2. How We Use Your Information

We use your information for the following purposes:

• To process and confirm bookings.

• To send booking confirmations, invoices, and updates.

• To personalize your travel experience and suggest suitable tours.

• To improve website performance, user experience, and customer service.

• To comply with legal requirements or respond to lawful requests.

• To send promotional offers or newsletters (only if you opt-in).

3. Sharing Your Information

We never sell your personal information. However, we may share your data with:

• Trusted Third-Party Providers: such as tour guides, hotels, transportation companies, and travel insurance partners, only for the purpose of fulfilling your booking.

• Payment Processors: to securely complete transactions (e.g., Stripe, Apple Pay, Visa, MasterCard).

• Legal Authorities: if required by law or to protect our rights and property.

4. Data Security

We implement industry-standard security measures (SSL encryption, secure servers, access control) to protect your data. However, no online transmission is 100% secure. You use the website at your own risk.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience.

• Track site performance and user behavior via tools like Google Analytics.

• Remember your preferences and language settings.

You can manage or disable cookies via your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications at any time.

• File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at: info@stampstours.com

7. Data Retention

We retain your data only as long as necessary for fulfilling your bookings, complying with legal obligations, or for legitimate business interests.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 info@stampstours.com
📞 +20 10 69684533
🌍 www.stampstours.com