Privacy Policy
Effective date: July 23, 2026
At Stamps Tours, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website www.stampstours.com, book a tour, or interact with our services.
1. Information We Collect
When you interact with Stamps Tours, we may collect the following types of personal data:
- Personal Identification: Full name, email address, phone number, nationality, and passport details (for bookings).
- Booking Details: Tour selections, travel dates, group size, and preferences.
- Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via third-party payment processors).
- Technical Data: IP address, browser type, device information, referral source, and location data (via cookies and analytics tools).
- Communication Records: Any messages, emails, inquiries, or reviews you send us.
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm bookings.
- To send booking confirmations, invoices, and updates.
- To personalize your travel experience and suggest suitable tours.
- To improve website performance, user experience, and customer service.
- To comply with legal requirements or respond to lawful requests.
- To send promotional offers or newsletters (only if you opt-in).
3. Sharing Your Information
We never sell your personal information. However, we may share your data with:
- Trusted Third-Party Providers: such as tour guides, hotels, transportation companies, and travel insurance partners, only for the purpose of fulfilling your booking.
- Payment Processors: to securely complete transactions (e.g., Stripe, Apple Pay, Visa, MasterCard).
- Legal Authorities: if required by law or to protect our rights and property.
4. Data Security
We implement industry-standard security measures (SSL encryption, secure servers, access control) to protect your data. However, no online transmission is 100% secure. You use the website at your own risk.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience.
- Track site performance and user behavior via tools like Google Analytics.
- Remember your preferences and language settings.
You can manage or disable cookies via your browser settings.
6. SMS/Text Messaging Communications
If you provide your mobile phone number and opt in to receive text messages, Stamps Tours may send you SMS/text messages related to your travel inquiry, booking coordination, and (where you have consented) promotional offers.
- Consent: We only send SMS messages to individuals who have expressly opted in (for example, by checking the SMS consent box on our inquiry or booking forms). Consent to receive SMS messages is not a condition of any purchase.
- Message frequency: Message frequency varies based on your interaction with us.
- Rates: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance or contact us at info@stampstours.com.
- No sharing for third-party marketing: We do not share or sell your mobile opt-in information or phone number with third parties for their own marketing purposes.
Carrier note: mobile opt-in data is not shared with third parties for marketing purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
- File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, contact us at: info@stampstours.com
8. Data Retention
We retain your data only as long as necessary for fulfilling your bookings, complying with legal obligations, or for legitimate business interests.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@stampstours.com
+20 10 69684533
www.stampstours.com
Operating entity: Stamps Tours is a brand operated by Stamps Sailing d.o.o. turistička agencija, a company registered in Zagreb, Croatia (Court Register / MBS 081486090; OIB 66165132847), Vrhovec 98, 10000 Zagreb, Croatia.
Our Mission
We bring cultural experiences of the Middle East to international travelers.
Our goal is to make the region more accessible, more visible, and closer to you than ever through our expert team, which specializes in tours and experiences in the MENA region.
Stamps aims to reintroduce the MENA region as a top destination for international travelers.
A destination that is safe, cultural and free.
Giving back to local cultures
Giving back to local cultures
Today, a lot of local cultures suffer at the hands of modern tourism; it is our utmost priority that we preserve and give back to the locals who make our dreams possible, this is why every single tour and experience you will find is operated by locals and feeds the local community.
Education
Education
Growing Stamps was never just about monetizing or growing a business, it was and will always be about educating the outside world about the gems of the Middle East.
Story-telling
Story-telling
Our favourite part about travel is meeting people and listening to their stories, telling ours and sharing these connections with total strangers, so this will always be at the core of our brand and the way we communicate.
Generosity & Hospitality
Generosity & Hospitality
If we’re going to tell you one thing about the Middle East it would be about their generosity and hospitality, and so this is reflected in everything we do, in all our services, it’s who we are.
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Testimonials
Paulina Landa
Everything was amazing! The hospitality, the itinerary, the guides in spanish, all the services and last minute adjustments. The team was always hosting with kindness
Laura Valdes
Stamps thanks for the experience, thanks for becoming family, thanks for sharing with so much love and authenticity!!! Changing life’s one at a time 🥰
Nour Abosaif | Culture Mocktail
We loved collaborating with Stamps for our cultural wellness retreat.The team are wonderful, super attentive, they took care of all logistics and are super detail oriented! Overall, it was a brilliant experience!
Aisha | Culture Mocktail
Collaborating with stamps for this retreat was a no brainer. It was a beautiful mesh of attendees connecting with their own cultural identities and with Siwi culture too. The stamps team were amazing to work with and it was such an enjoyable experience!
Youssef Soudan | Meditation Retreat
Leading a meditation retreat with Stamps was an incredible experience! The team’s energy was electric, the choice of spaces was spot on! It’s all in all one of the best travel experiences I’ve had!
Trusted By
This is a discovery call with our team where we walk you through different experiences and trips we can create together. We also use this time to understand more about you, your values and your goals!